Growing a Team

Over fifteen years at the Vancouver Police Museum and the Grist Mill, some of the most meaningful work I did never appeared on a program schedule or in a report. It happened through the people I worked with—students and early-career staff who arrived curious, uncertain, and capable of far more than they yet knew.

I made a deliberate choice to use student funding not just to fill roles, but to invest in people. That meant giving real responsibility early, trusting them with work that mattered, and creating enough structure that mistakes became part of learning rather than something to be avoided. The goal wasn’t efficiency alone; it was growth.

Students were hired as assistant curators, interpreters, operations coordinators, and kitchen staff. Training happened through doing: cataloguing collections, researching exhibits, managing volunteers, planning programs, running events, cooking for hundreds. I tried to teach not just how to do the work, but why it was done a certain way—so people could make good decisions when I wasn’t there.

One student arrived to help with basic curatorial tasks. Over time, she took on oral histories, digitization planning, and exhibit research, and grew into someone who could manage volunteers and think strategically about collections. She later moved into municipal heritage management, where she now oversees collections, programming, and planning for an entire system.

Another came with strong organizational instincts. As her role expanded, she learned to manage budgets, schedules, and stakeholder relationships, eventually leaving to become director of operations at an educational facility overseeing staff and regulatory compliance across multiple programs.

A third showed immediate aptitude for the slow, patient work collections require. I brought her back with greater responsibility, and she went on to run a rural museum for over a decade—negotiating with government and industry, relocating heritage buildings, running regional fairs, and raising substantial grant funding. She now directs heritage institutions across the province.

More recently, a student started in the kitchen at the Grist Mill, helping with Sunday Dinners and event service. Over time, I taught her menu costing, seasonal planning, sourcing relationships, and how to scale recipes without losing quality. She grew into someone who could manage complex menus and inventory independently, and is now on her way to earning her Red Seal as a professional cook.

Much of the work in this portfolio appears individual, but none of it was done alone. What made this approach work was creating environments with real authority, clear expectations, and trust. I didn’t micromanage. I gave people problems to solve, not tasks to execute, and made sure they understood that the work mattered—to the institution and to the public.

The measure of leadership, for me, has never been what I can do. It’s what others are able to carry forward.